• We want satisfied customers. For this reason one of our top goals is to consistently maintain high quality products and services.
  • Our customer sets the benchmark for our quality. The customer’s opinion of our products and services is critical.
  • „Zero defects“ or „100% correct“ are our unrelenting goals.
  • We know customers judge not only the quality of our products, but also our services. Deliveries must always be on time.
  • Requests, quotes, samples, complaints, etc. must be processed thoroughly and quickly. Set deadlines must absolutely be met.
  • Every employee of the company contributes to the realisation of our quality goals. Thus it is the job of each employee, from apprentices to the managing director, to provide perfect work. Whoever detects a quality concern and cannot remedy it in the scope of their job is obligated to notify their superior immediately.
  • All work should be done correctly from the beginning. This not only improves quality, but also reduces our costs. Quality increases the cost effectiveness.
  • Not only the fault itself must be remedied, but also the causes of the fault. Avoidance of defects has prioity over removal of defects.